engagement


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Pick a card, any card … and you are immediately engaged! There is something about playing with cards, holding them, moving them about, looking at them, that affects how we think. Maybe it has to do with the fact that we associate cards with games, and that they have a […]

Flagging up what is really important in your meetings


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Do your engagement programmes bypass your management?   The most important relationship in any organisation is the one between an individual and their boss – or rather, that is the relationship with the greatest potential. But how much of that potential is realised in practice? In many cases, the answer […]

Engagement is a Three-Way Street


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Organisations thrive on relationships. Relationships are the purpose behind organising in the first place. The very existence of organisations is a recognition of the economy and power of people working together in effective relationships; and the competitive edge of organisations is delivered through relationships: innovation, quality, efficiency, speed all depend […]

Re-awakening the spiritual dimension in organisations



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The value-add that a ‘customer’ receives from an interaction impacts them through a number of factors, both tangible and intangible: The utility of the result The ease with which they can understand it Their confidence that it is correct/accurate Their confidence in the process which generated it How comprehensively their […]

Why do Inspirometers use emoticons?