Privacy Policy

Privacy Policy – last updated 21st July 2017

Privacy Statement

The following privacy statement defines our undertaking in respect of individual users of our web-based services. We are committed to protecting your privacy. Inspirometer uses information we collect to operate, maintain and provide you the features and functionality of the Inspirometer service, and to improve that service by means of: analysing use; diagnosing service or technical issues; maintaining security; and developing new functionality.

Only authorised employees within Inspirometer use information collected from users (except in cases where users have elected to share their data either by linking their account, or by using an account provided by their own organisation, in which case information may also be used according to policies set by that organisation).  Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible


What information do we collect?

We collect information from people and organisations when they register on our site or place an order. When registering on our site, people may be asked to enter their name and e-mail address, but they are also able to visit aspects of our site anonymously. Any financial information provided when people place an order for our services via our website is administered directly and securely by according to their own security processes. In respect of web-based purchases, we do not receive any personally identifiable financial information, and have no access to it.

We also collect Personally Identifiable information in respect of: Staff Administration Data; Advertising, Marketing and Public Relations Data; Operational Data; Accounts and Records Data; Research Data. This information is collected and used as part of our normal approach to conducting and generating business, and its use for these purposes is registered with the Information Commissioner’s Office in the UK.


What do we use your information for?

Any of the web-based information we collect may be used in one of the following ways:

  • To personalise people’s experience in respect of the performance analyses they can access
  • To update performance data based on the Tags to which they respond
  • To send email alerts concerning people’s use of our service.

Information we receive in this way, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering and improving the purchased product or service requested.

In respect of Personally Identifiable information for the purposes of: Staff Administration; Advertising, Marketing and Public Relations; Operational Support; Accounts and Records; and Research. This information is used purely for the purposes of conducting and developing Inspirometer’s business, and is not made available to other organisations except in situations where its release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.



We are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner. Client records are regarded as confidential and therefore will not be divulged to any third party, other than those organisations which deliver our services on our behalf, or if legally required to do so to the appropriate authorities.

Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. They are also able to share their data with other parties within our web-based service, should they choose. Clients are requested to retain copies of any literature issued in relation to the provision of our services.


How do we protect your information?

We implement a variety of security measures to maintain the safety of personal information held in our web-based services, such as when people place an order or enter, submit, or access their personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.


Use of cookies

Cookies are small files that a site or its service provider transfers to people’s computer’s hard drive through their Web browser (if they allow) that enables the sites or service providers’ systems to recognise their browser and capture and remember certain information. We use cookies to ensure that our users remain logged into the right account, to help us to present our users with the correct information, and to authorise and validate their responses to Tags.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing our users, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


California Online Privacy Protection Act Compliance

Because we value people’s privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute personal information to outside parties without the owner’s consent. All users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Manage your account’ page.


Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


User Consent

Users of our site are required to indicate their consent to our privacy policy, and to the adoption of our Terms and Conditions which establishes the use, disclaimers, and limitations of liability governing the use of our website. This can be found at

Users are able to amend or delete their Personally Identifiable Information from within their own account, with the exception of their email address which is required to administer the account. On closure of their account, users can request immediate deletion of all of their Personal Information, including their email address, and this will be completed within 7 working days.

Where user data is shared with a parent organisation, and is material to the continued operational statistics of that organisation (for instance in regard to the performance of a role or service provided by the organisation) such data will be stripped of its PII component and retained only until its utility is no longer required, or for a maximum of 12 years.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date at the top of this document.